Most Extensive
Communication Platform

Integration
with CRM
Scalable
Platform
AI Powered
Solution
Economical
100% Secure &
99.99% Uptime
Advance
Features

Integrate Your Existing CRM with
Our Communication Platform

Next Generation
Cloud Communication

Call Center Solution

  1. Multi-channel Platform
  2. Predictive & other Dialers All Leading CRM Int.
  3. 100% Secure
  4. Agent Monitoring
  5. WebRTC solution
  6. Deep Analytic
  7. Tool Screen Recording

Voice Broadcast

  1. Easy to go live
  2. Pay as you go
  3. Text 2 Speech
  4. Live Dashboard
  5. Real-time Dashboard
  6. IVR Flow Builder
  7. Multiple Reporting Notifications
  8. 2.5 lac Trunk Capacity

Click 2 Call Solution

  1. Live Dashboard
  2. Ready APIs for Click to Call Reporting and recording
  3. Recording push to FTP
  4. 100% security
  5. Failure routing
  6. Quick Call connectivity
  7. Zero loss of call

Missed Call Solution

  1. Cloud-Based Platform
  2. Real-time Dynamic Channel
  3. 1000 Port Platform
  4. Live location identification Tenant
  5. Single Login Notification with SMS
  6. Live Dashboard
  7. Real-time Reporting

Hosted Call Center

  1. On-Premise platform
  2. Easy to Deploy All Leading CRM Int.
  3. Live Dashboard
  4. WebRTC solution
  5. Deep analytic Tool Recording
  6. Reporting Agent per Scoring

Multi Level IVR

  1. Fully automated platform
  2. Flow Builder tool Option to create multi-level Real-time Change
  3. Complete Control of campaign updates
  4. Easy to manage
  5. Easy to start a campaign
  6. GUI based dashboard

Our Success Stories

Years of Management Team Experience

Customers

Verticals

Interactions Handled/Day

Automate Your Communication Platform
With Our Integrated Call Management Software.

01
Education
  • Skill-based training to make the best of customer response
  • A dedicated counsellor for student’s queries
02
Banking and Financial
  • Dedicated banker - mapping of dedicated manager with HNI customers to offer the best service experience.
  • Real-time information sharing with TTS and other AI tools.
03
IT and BPO
  • ACD & intelligent call routing: assistance to supervisor and admin to monitor live process status and monitoring
  • Speech analysis & AI-enabled tools to help analyse customer issues with timely responses.
04
E-Commerce
  • Buyer and seller solution ensures customer data is secure and not visible to the delivery staff
  • The single customer-facing number for the company to support their delivery staff
05
Logistics
  • Information shared in real-time for consignment delivery and pickup
  • Virtual number allocation to each filed Agent to avoid any misuse of customer information and maintain privacy

Smartping - A Smart Solution for Your Business
Providing SMART AI-enabled Technology Solutions

Leading SMS Providers
Digital Marketing Services
Whatsapp Business API
International Calling Solutions
Call Center Services Providers Cloud & On Premise
AI Conversational ChatBOT
Cloud Telephony Services
Future Ready

What Do Our Clients Say
About Us

We have worked with many partners and we are pleasant to see such a young and dynamic team to understand big industry needs with ease.

Their enthusiasm is very effective, and we enjoyed working with ‘Mr. Pradeep’ & ‘Mr. Pandian’ especially.

Very happy with the speed, Support and Quality of service of SMARTPING entire team.

Good luck, much more to do jointly !!!

Shaik Fareed R - Vice President - IT

We are very satisfied with the Smartping OBD service and support I always get from the team. They have always been very prompt in their service delivery and also flexible to any requirement we had during our project stage. We will recommend Smartping to anyone who wants to use this software.

NORTHERN IT SERVICES PVT LTD

The service was very fast and the team was very helpful. They went out of their way to help me solve my problem. I would definitely recommend Smartping to anyone who is looking for a good quality product at a very good price. Thanks again Smartping!

MIDLAND MICROFIN LIMITED

I have excellent experience with Smartping, their service is excellent, hybrid based and easy to use. Great services, great support, and fast delivery. It was a pleasure to work with the team! If you want a responsive, professional and helpful team, I would recommend Smartping to all businesses.

ACCRUED & BILLABLE DEBTORS CONTROL ACCOUNT

The sales team are very helpful, replies in a short time and the most important thing is, the services are economical as compared to others.

Their IVR and Toll-Free Service is Great! While the behavior of the team is just awesome. Everyone Client gets their Dedicated Account Manager to help or resolve query in no time! Brilliant service and delivery.

CELEB MEDIA

CONNECT TO YOUR ESTEEMED CUSTOMERS WITH SMARTPING

We understand that a seamlessly integrated business communication platform can help your customers more effectively engage with the right people in their preferred channel. A bespoke solution to automate your complete customer journey, our omnichannel communication platform offers an advanced customer experience that removes delays & hassle while also optimizing your costs.

Smartping AI offers a comprehensive suite of solutions to enable you to gain a business advantage over the competition through innovative communications applications.

Need a custom-built communication platform? Smartping is a fully integrated communication platform for managing your business communications, to achieve a highly personalized customer experience.

Get in Touch

Interested?

We'll Call You Right Back
I am filling this form for:

Copyright @ 2015-2023 V-Con Intelligent Solutions Pvt. Ltd.