3000

Trusted By 3000+ Happy Clients

SmartPing Delivers

Solutions

Solutions Customers Can Get

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Out Bound Dialing

Optimize call center experience by receiving & responding to multiple customer calls concurrently with interactive voice responses

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Interactive Voice Response - IVR

Generate sales opportunities by sending promotional broadcasts and important announcements to masses with brand initiated interactive voice responses.

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Toll Free Number

Generate sales opportunities by sending promotional broadcasts and important announcements to masses with brand initiated interactive voice responses.

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Virtual Mobile Numbers

A phone number with intelligence & no physical phone line. Can be used to manage calls & SMS Affordable mobile numbers for business, designed to simplify campaign tracking.

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Missed Call Service

A completely automated, web-based application which enables you to capture the real-time missed call notification received.

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Geo – Analytical OBD

Geo-Analytical OBD with the help of multiple operator based filters to choose from, lets you target the right audience at the right Geo-Location

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Click to Call

Reduce TAT for query resolution or convert hot leads into business using call latching feature that instantly connects a support agent with the customers at the click of a single button.

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Text to Speech

Secure customer transactions by enabling dual verification using TTS that converts textual or numeric inputs into automated voice responses.

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Managed Services

On Premises – We provide the premises-based PBX solution which is dependent on a voice server.Calls can route through a traditional phone company as well as over the internet using SIP trunking

Cloud Based - Hosted PBX is a cloud voice solution where the provider manages/maintains the voice server in a cloud data center

What Voice Solution can do for your business

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Wide Market Reach

Connect with thousands of People across India with Just Single Click. Just Record the Message and upload it in our Panel and sent it to your contacts any time

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Intelligent Call Routing

Eliminate long call queues by intelligently routing every caller to the right department & agent.

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Generate More Leads

Voice broadcasting service has a high response rate and it will help you to generate more leads for your business

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Improve Customer Experience

You can give a personal touch in your message by addressing customers’ names. A unique experience and they’ll more likely to take

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Surveys and Customer Feedback

Our Outbound voice broadcasting service is a great way to ask customers’ feedback. And you can also conduct polls and surveys.

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Improve Team Productivity

Automate routine task like followups, reminders, and updates with outbound voice message. It will improve your agents’ productivity and efficiency.

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Measurable

You can easily measure your campaign in our web-based panel.And track the things to improve your next campaign.

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Personalization

Reach out to a large target audience in different regional languages. Audio files can be created, edited and reused across multiple campaigns through a user-friendly web panel.

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Convenient & Fast

Voice broadcasting enables instant and accurate delivery of your message without agent assistance.

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Quick and Easy Setup

You can set up an in-housecloud call center just in few minutes. No installation required.

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Save Time and Money

You don’t need to spend money on any additional software or hardware. Save time and money.

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Data Security

Secure your customer data on our platform and scale as equired without worrying about the maintainence

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India Post Help Center and a

Toll-Free Number 14434

Testimonials

What Our Customers Say

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Excellent Support, 99.9% SMS Fast Delivery without any Failure. Very Good Services. Thanks to Support & Sales Team. I will recommend SmartPing.
Satya Prakash
Managing Director - Crunchy Media