Communication with customers & prospects is the key to the success of any business, and it is necessary to keep a simple way for customers to reach out to them.
Toll-free SMS can be used to engage customers and make it easier for them to reach you any time without being charged.
In other words, to reach out to the service provider through SMS, a customer does not have to pay for the SMS charges, it is the enterprise who is going to pay for the customer interaction.
Advantages of Toll-Free Shortcode
- Easy Accessibility
Tollfree Shortcode is simple and easy to remember – especially if you personalize it and make it memorable.
- Two-way messaging
Toll-Free Numbers allow your customers to reply to messages for an interactive, chat-like experience.
- Advanced encoding
Automatic Unicode translation gives your customers the best and most emoji-filled experience.
Shortcodes make your messages communication simpler and more memorable.
- On-Demand Shortcodes
Works with extended shortcode or Multi-model functionality as well. Ex. 53010XXXXX.
- Cost Saver
Potential clients are more likely to interact with you since they are not charged for sending the keyword to the shortcode.